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ARCHIVED WEBCAST:
Wireless LAN Support Draining Your IT Budget?
Maximizing Wireless Availability while Minimizing Operational Cost

Wireless Local Area Networks (WLAN) are well on their way to becoming the default and even primary access within enterprises across all industries. With the capital expense involved in planning and deploying a WLAN solution continuing to decline, operational expense - troubleshooting, maintaining, and managing a WLAN - is now the focus. As an increasing number of users and enterprise applications migrate to wireless, solid management tools, techniques, and methodologies are key to reliability, cost-effectiveness, and ROI. Just as is the case with wire, having the right tools and procedures is essential, and recent advances in WLAN management capabilities, the focus of this Webinar, are bringing an amazing range of new benefits that minimize costs and maximize returns. Join experts from Farpoint Group and Motorola AirDefense Solutions as they discuss some of the key performance issues in wireless that affect enterprise WLAN deployments, along with remote WLAN troubleshooting solutions that significantly improve wireless network availability while reducing WLAN operational costs.

 

 Webcast Agenda

  1. Wireless LAN: Performance & Troubleshooting Issues
    Craig Mathias, Principal, Farpoint Group Overview
    1. Common problems affecting WLAN performance
    2. Management and troubleshooting challenges
    3. Operational costs of running a wireless network
       
  2. Customer Case Study
    1. Interference and connection problems
    2. Helpdesk management issues
    3. Cost of downtime and average trouble ticket resolution time/cost
    4. Remote troubleshooting benefits and lessons learnt
       
  3. Centralized WLAN Troubleshooting – Architecture & Benefits
    Amit Sinha, Chief Technologist & Fellow, Motorola
    1. WLAN performance challenges
    2. Troubleshooting tools optimized for Level 1 Helpdesk
    3. Advanced real-time remote WLAN troubleshooting tools
    4. Historical WLAN analysis and performance reporting
       
  4. Q&A
    Moderated by David Thomas, Sr. Director, Product Strategy, Motorola



Speaker Bios:

Craig J. Mathias, a Principal with Farpoint Group, a wireless and mobile advisory firm based in Ashland, MA. The company works with manufacturers, network operators, enterprises, and the financial community in technology assessment and analysis, strategy development, product specification and design, product marketing, program management, education and training, and the integration of emerging technologies into new and existing business operations, across a broad range of markets and applications. Craig is an internationally-recognized expert on wireless communications and mobile computing technologies, and has published numerous technical and overview articles on a variety of topics. He is a well-known industry analyst and frequent speaker at industry conferences and trade shows, and is currently a member of the Advisory Boards for the Interop (Las Vegas and New York) and Mobile Internet World conferences. He is also the program chair for the Mobile Business Expo (MBX) conferences. He serves as a monthly columnist for SearchMobileComputing.com and Computerworld.com, and ardent blogger (“Nearpoints”) for networkworld.com. Craig holds an Sc.B. degree in Applied Mathematics/Computer Science from Brown University.

Dr. Amit Sinha, serves as Fellow & Chief Technologist of Motorola’s Enterprise Wireless LAN division. He was the Chief Technology Officer of AirDefense, prior to its acquisition by Motorola. Dr. Sinha specializes in wireless communications and security and has authored over 25 journal/conference papers, contributed chapters to 3 books, and is the inventor of 16 US patents. Prior to AirDefense, he served as Chief Technologist at Engim, a multi-channel 802.11 chipset company he co-founded. He received his S.M. and Ph.D. degrees in Electrical Engineering and Computer Science from the Massachusetts Institute of Technology and his B.Tech. degree in Electrical Engineering from the Indian Institute of Technology where he was awarded the President of India Gold Medal for graduating summa cum laude.

David Thomas, Vice President, Product Management, brings a wealth of experience in high-tech customer service including architecture, integration, and training. He has held various technical and management positions where he was responsible for developing business strategies for security consulting, training, and customer support. He has worked closely with many high-profile organizations such as Cisco, the Department of Defense, and the National Security Agency to develop both wired and wireless security architectures.  Prior to joining AirDefense, David was the Director of Security Services for VeriSign. During his tenure, he was responsible for managing the department’s profit goals, developing service offerings, and supporting strategic sales efforts. David has been a Certified Information Systems Security Professional (CISSP) since 1999 and is also a Certified Information Systems Auditor (CISA).